Operating Method
A structured process from kickoff to ongoing execution control.
Our workflow reduces ambiguity, accelerates issue resolution, and protects high standards across every location.
How We Work
Predictable routines. Transparent reporting. Measurable outcomes.
PrimeSet programs are built around service-level expectations, quality checkpoints, and escalation protocols so your team always knows where execution stands.
- 01
Scope and Standards
Define locations, visit cadence, task list, quality criteria, and reporting format.
- 02
Field Team Activation
Assign merchandisers, establish ownership, and launch with location-specific plans.
- 03
Execution and Verification
Complete services, validate quality, and document completion with proof of work.
- 04
Exception Management
Escalate gaps quickly and track corrective actions to closure.
- 05
Performance Reporting
Deliver concise weekly recaps with outcomes, unresolved blockers, and priorities.
- 06
Continuous Improvement
Review trends, adjust cadence, and refine service standards as needs evolve.
Process To Program
Ready to apply this framework to your stores?
Choose a program lane, align standards, and launch with visible controls from day one.